What is coaching?


  • originally comes from the Anglo-American world and stands for the coaching of athletes before and during competition. ("coach" = trainer)
  • is an accompanying, time-limited consultation of a person or a group by a coach.
  • is designed to help you clarify and cope with the demands of your job.
  • should open up access to possibilities and solutions.

As a "coachee"...

  • is often used to describe the person being advised. This term has developed analogously to the term pair "trainer - trainee". However, most coaches prefer the term "client" or "customer".

Topics and occasions for coaching

  • Stress in the workplace
  • Personal crises at the workplace
  • Compatibility of career and family
  • Change in professional situation
  • Lack of feedback on own behavior
  • Desire for someone to talk to about professional and private matters
  • Burnout
  • Bullying

Coaching serves...

  • the expansion of management skills
  • the improvement of problem-solving skills
  • Coping with personal crises and support in acute conflicts
  • Helping people to help themselves

The consultant works with the client, rather than for the client, to develop individually appropriate solutions to the relevant problems.

Prerequisites for a successful coaching process

  • Voluntariness
    Coaching takes place on a voluntary basis. The client has an independent and justified interest in counseling.
  • Mutual trust
    Trust between coach and client and mutual respect must be given by both parties.
  • Confidentiality
    The content discussed in coaching sessions remains confidential and is in no way used to assess the client for the purposes of third parties.

Procedure of a coaching process

  • Need for advice: Recognizing the desire for individual support or change
  • First acquaintance: Contact and initial consultation
  • Conclusion of contract: Conclusion of a contract in which the place, time, payment, frequency of meetings and the topics of the coaching are agreed.
  • Clarification of the initial situation: The actual and target states are determined.
  • Target determination: Goals and solutions are developed.
  • Interventions: Talks and other measures.
  • Evaluation: Review of target achievement
  • Conclusion: Formal end of the coaching.

What is coaching not?
Coaching is...

  • no psychotherapy
    Psychotherapy is used to treat mental disorders or illnesses. Coaching is future-oriented and is intended to help achieve personal or professional goals.
  • no supervision
    Both coaching and supervision are forms of professional counseling. Both forms have a similar approach. Supervision originates from the social, educational and therapeutic fields and is used by professional groups in which it is important to shape interpersonal relationships professionally.
  • no training
    The purpose of training is to learn a method or technique. In coaching, the client's primary aim is not to acquire new skills but to make optimum use of existing talents and potential.
  • no organizational and management consulting
    While these forms of counseling offer suggested solutions, the aim of coaching is to encourage the client to develop their own solutions.