Bullying

What is bullying?
Bullying is the systematic exclusion of a person from a group or the attempt to drive them out of their workplace.

  • by regularly and
  • over a longer period
  • teased, harassed and emotionally injured is

Bullying is targeted "psychological terror" in the workplace!

How and who is bullied?
Typical acts of bullying are above all

  • Dissemination of false facts
  • Assignment of tasks that do not correspond to competencies
  • social exclusion
  • Constant criticism of the work

Bullying can even lead to the threat and use of violence and sexual assault!

Bullying takes place at all levels . It can be both

  • by superiors as well as
  • from colleagues or
  • from subordinate employees.

Bullying can affect anyone!

Favoring factors
Bullying is encouraged by, among other things

  • Restructuring in the organization
  • Lack of work organization
  • Overworking or underworking employees
  • Unclear distribution of responsibilities
  • authoritarian management style

Consequences and effects...

...for those affected

  • Severely restricted performance
  • Physical complaints
  • Increased consumption of alcohol and/or medication
  • Depression and even suicide (intentions)

...for the employer

  • Deterioration in productivity
  • Increased expenditure due to absences
  • Increased accidents at work or in the workplace
  • Low motivation to work
  • Distrust, fear and additional workload for colleagues

Bullying significantly impairs the quality of work and life of those affected as well as the efficiency and image of the organization!

Prevention
Conflict is a normal part of everyday life that promotes our development and can also occur in the workplace. However, measures must be taken to prevent such conflicts from turning into bullying.

Preventive measures include

  • Address conflicts immediately
  • Clearly define areas of responsibility
  • Avoid long-term overload and underload
  • Stop the "rumor mill"
  • Conduct appraisal interviews
  • Participation in seminars and training courses on the subject of bullying, and
  • management and conflict management training

Measures against bullying
If bullying cannot be prevented despite preventive measures, immediate steps must be taken to prevent far-reaching consequences for both the person affected and the employer.

Tips for those affected

  • Document all incidents, acts of bullying or attacks
  • Try to have a clarifying conversation with the conflicting party/parties!
  • Report the incidents to your line manager if they are not involved in the bullying themselves.
  • Find allies in the fight against bullying!
  • Seek help (friends, work colleagues, psychologists, doctors...)!
  • Clarify legal steps!
  • Avoid short-sighted actions such as prematurely giving notice!

    Tips for superiors and colleagues

    • Do not allow yourself to be drawn into the conflict!
    • Do not take part in bullying, not even as an "audience"!
    • Get a clear picture of the situation and seek a conversation with the person concerned!
    • Define framework conditions for a debate and make regulations binding!
    • Get support from lawyers and psychologists!